Writing
What I’ve learned about design from 4 years at Uber
Here are my takeaways from doing impactful content and UX design work at a tech company with tens of thousands of employees and millions of users worldwide.
Calling all platypuses
You’re at the intersection of editorial, code, design, and product, and we’re looking for you.
Social engineering in newsrooms with Hamilton and Burr
I used dueling/singing historical personalities to reframe communication challenges at work during a session at SRCCON.
Being an edge case at the DMV
When I showed up with paperwork for my low-vision condition, the DMV was totally baffled. Here’s how I walked them through an edge case and how you can use the strategies yourself.
Calling digital journalists “gurus” is a cop-out
The last thing I want to do is give people who don’t understand my job an excuse to continue to do so, and that’s exactly what such a mystical titles does.