Writing
Calling all platypuses
You’re at the intersection of editorial, code, design, and product, and we’re looking for you.
Social engineering in newsrooms with Hamilton and Burr
I used dueling/singing historical personalities to reframe communication challenges at work during a session at SRCCON.
Being an edge case at the DMV
When I showed up with paperwork for my low-vision condition, the DMV was totally baffled. Here’s how I walked them through an edge case and how you can use the strategies yourself.
Calling digital journalists “gurus” is a cop-out
The last thing I want to do is give people who don’t understand my job an excuse to continue to do so, and that’s exactly what such a mystical titles does.