Source, August 02, 2018

Calling all platypuses

You’re at the intersection of editorial, code, design, and product, and we’re looking for you.

Source, September 05, 2017

Social engineering in newsrooms with Hamilton and Burr

I used dueling/singing historical personalities to reframe communication challenges at work during a session at SRCCON.

ProPublica, February 18, 2016

Being an edge case at the DMV

When I showed up with paperwork for my low-vision condition, the DMV was totally baffled. Here’s how I walked them through an edge case and how you can use the strategies yourself.

Self-published, June 27, 2015

Calling digital journalists “gurus” is a cop-out

The last thing I want to do is give people who don’t understand my job an excuse to continue to do so, and that’s exactly what such a mystical titles does.